First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool. Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue Click on the Optionsbutton, set the partition scheme to GUID then click on the OKbutton. Set the format type to Mac OS Extended (Journaled.) Click on the Applybutton and wait until the process has completed. 4 I am using a 2TB WD passport in my mac for the past 10 months. It was working fine till now, but all of the sudden the hard disk is not getting recognised in my mac. The LED in the hard disk is glowing, but the hard disk is not getting recognized. I have tried to connect with other cables too, its not working. All my important data is in this hard disk. Please help me, ASAP When your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not. Step 1. Switch a USB port/cable and replug it to your computer. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Install WD security and run the app. When prompted, plugin your Passport. It will then prompt you to enter your Passport password
First, unplug the WD from the mains and then restart it, see if it shows up then. Next, check your USB connection and try a different cable. Third, open disk utility and see if the drive shows up. The blinking light on my old WD meant that it was in sleep mode. Report back after trying these things Turn On Your Mac And Log In. Plug in your WD My Passport's USB cable into its Micro USB B port. Then plug the other end into a USB port on your Mac. The WD My Passport gets its power from the Mac and the drive's LED light will start flashing as it powers up . On your Mac computer, click the Finder icon and select the Applications option followed by the Utilities option.; Double-click the Disk Utility option, choose the WD My Passport for Mac drive from the left-hand side of the screen, and click the Erase tab My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Acronis True Image for Western Digital. GoodSync for WD. Install WD Discovery for Mac. WD Drive Utilities for Mac. WD Security for Mac. Product Firmware Product * If your product is not listed above, please visit the product page..
Fix WD My Passport for Mac Drive Not Mounting/Working on Ma
- If you have already checked your USB port and all the ports are not recognizing the WD my passport Ultra, you can try changing the USB cable. In some cases, the USB cable becomes faulty and the computer becomes hesitant in recognizing the WD my passport Ultra drive. So, you can get a new USB cable to attach your hard drive with the computer
- Hi, I just bought WD My passport to use with my MacBook Air 2018 model which runs with macOS Catalina version 10.15.1 I have connected the device to my laptop but started reading posts here that my passport doesn't work with Catalina. Before I start a nonsense journey: should I return the..
- Go to Western Digital and download the update file. Unplug all USB devices except mouse, keyboard and My Passport drive. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive
- If your My Passport drive doesn't turn up for some reason, click on Finder, then select Preferences. A small window will open up. Make sure you tick the checkboxes Hard Disks and External Disks. Your WD My Mac Passport drive should now be running on your screen
- Western Digital sells a for Mac version - WD My Passport For Mac. This drive is already formatted and set up ready to plug straight in and use on a Mac. And it will work straight away with Time Machine. You just need to point Time Machine to it. Skip the next sections and jump down to how to use WD My Passport for Mac with Time Machine
I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. In the last month it has stopped showing up on the desk top when plugged in and read mor Security, can be installed from your My Passport Ultra for Mac drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The application can also be unpinned, which causes the application to open in a window
Step 2: In the sidebar, select the not mounting WD My Passport for Mac hard drive. Step 3: Click the 'First Aid' button. Step 4: Click Run. People also ask, how do I fix my WD Passport not recognized? How to Fix WD My Passport Ultra not Detected. Connect the Drive With Alternative USB Cable. WD My Passport for Mac not working. First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool. This page will analyze why WD My Passport drive won't mount on Mac, and provides 7 possible solutions to this issue. Show the mounted WD My Passport for Mac hard drive on Mac destop; 2. Force Mount the WD Mac hard drive in Disk Utility; 3. Run First Aid to fix WD My Passport for Mac not mounting error; 4.
Here's how to Fix WD My Passport Ultra Not Detected in your Windows 10 & macOS Check if the WD Passport drive is being detected. Method 4: Update Drivers. If the issue persists, then update the USB Controller and WD My Passport Ultra Device drivers. After updating the drivers, check if the WD Passport not recognized Windows 10 issue is resolved. If not, contact us
WD My Passport not connecting - Apple Communit
- If your WD My Passport drive can be recognized after plugging it into another USB port, it indicates that your USB port is not working. In the same way, you can also plug it on another computer to see if that works. Solution 2
- If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. If its a WD drive, try Mapping the drive in File Explorer. If you are trying to log onto it, use your current account username and password
- Security, can be installed from your My Passport for Mac drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The application can also be unpinned, which causes the application to open in a window
- Every journey needs a passport. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share all the.
- or point for me
My WD passport is not working - External Drives for Mac
- Friendly Review of the 2 TB Western Digital My Passport for Mac External Hard Drive (http://amzn.to/2oSKNVi). The setup, size, connector, fit and finish, uti..
- Find helpful customer reviews and review ratings for WD 4TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2F0040BBL-WESN at Amazon.com. Read honest and unbiased product reviews from our users
- Why WD My passport Ultra Not Showing Up Mac? There is a possible chance that My Passport is incorrectly formatted, and as a result, Mac isn't able to recognize it. In this case, try connecting the My Passport HDD to a Windows computer and format it with ExFat. Also, do sure to take a backup before formatting
- Part 4. How to Recover Deleted Files from WD My Passport for Mac. Before you erase your WD My Passport hard drive, it is important to back up your files to prevent file loss. In case you are unable or forgot to back up important files before erasing WD My Passport, you can recover the files easily with a professional data recovery tool
- WD My Passport Does Not Show up due to Virus Attack As mentioned above, an external hard drive must be formatted properly so that it can be detected by Windows or Mac OS. However, sometimes, virus infection might corrupt the file system of WD my passport external hard drive and make it not show up when you connect the external to your computer
- WD My Passport for Mac not working on my mac. Thread starter gnauden; Start date May 31, 2014; Sidebar Sidebar. Forums. Hardware. Storage. Previous Next Sort by votes. G. gnauden Reputable. May 31, 2014 1 0 4,510 0. May 31, 2014 #1 Until about a week ago my external hard drive was working normally..
Fix WD My Passport Not Showing Up/Detected Error in 2021
Any hard drive will work, you have the same Passport as the non-for-Mac version, but its just formatted with HFS+ out of the box. bruleke said: Look, I have already formated my passport for mac using HFS+, NTFS and FAT32 but when I connect it on a Windows Vista notebook, it detects the drive, but the icon doesnt appear My Passport by Western Digital is a series of portable external hard drives. Western Digital is an American computer hard disk drive manufacturer and data storage company based in San Jose, CA. There are six series of the My Passport drives, three for PC and three for Mac. They include the Essential. When WD My Passport shows you an error and you can't access the data, don't worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive How to get wd my passport to work with Mac? To get My Passport work with Mac, you will need to format it with exFAT. For this, you can connect the drive to a Windows computer, then right-click on the drive and select format Clicking or scratching noises: The WD My passport runs very silent and in normal use, you won't even know that it's working. However, if you hear strange clicking noises or scratching noises from the hard drive, it signifies a hardware problem, most commonly it is observed to be faulty bearings
WD Passport won't unlock after Mac OS update! - External
- [Go to my last reply to see my solution, may not suit for others though] I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up
- Step 2: Select your WD My Passport hard disk from the list. There are several categories shown on the launch screen of the Recoverit software. Select your WD My Passport external hard drive from the list. It should fall under the category of External Devices. Step 3: Click on the Start button
- It's popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. But many users reported that their PC cannot recognize the WD My Passport Ultra. Not to worry. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected.
WD My Passport not working Mac-Forum
WD My Passport Ultra 1TB drive not detected on PC, how to fix it 'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. The WD hard drive failed to show up on my PC and I couldn't access saved data. Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. About Your WD Drive My Passport for Mac User Manual I have a WD 2TB My Passport external drive. I used it on my Macbook a month ago and it worked fine. I tried to use it again today but it does not show in my Devices on Finder anymore. What I observed: The light is on and it is blinking. It is vibrating very lightly, like it always does. There is no unusual noise. What I have done so far About Your WD Drive My Passport for Mac User Manual 2. Physical Description As shown in figure 2, the My Passport for Mac drive has: A USB 3.0 interface port A power/activity LED indicator USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s your Mac. To fix that Western Digital My Passport hard drives not working or unlock (only if you know the right password) after Big Sur update, simply download, update, and install the latest WD Discovery Utilities for macOS 11 Big Sur. If unfortunately,you can't remember the password, you can only reformat the WD drive (My Passport
[Easy] Use Your WD My Passport For Mac And Windows - 7 Step
- The wd software will not work on windows RT, but the drive will work as normal, if there is no password on the wd drive. Use a computer with out windows RT on it and remove your password. wd app surface rt wd my passport not recognized windows surface 2 wd mypassprt 1tb not recognized windows 8 surface pro wd passport surface pro 3.
- Unable to format WD My Passport for Mac external hard drive in Windows 10 Mini Spy NTFS-formatted drives work with Windows computers, and HFS+ drives work with Mac. Source
- Hello, Sure you can make the WD external drive to work for both Mac and PC. All you need to do is to format it to FAT32. Please click on this link for the instruction. The other is called WD My Passport for Mac and is designed to be plugged into a Mac and work straight away. Regardless of which one you have you can use both on a Mac
- A WD My Passport formatted with a Mac file system will be a dud on Windows and vice-versa. Thankfully, FAT32 and ex-FAT formats have survived to date, and these are the file systems to make your WD My Passport work with a Mac and a Windows PC simultaneously
Using My Passport For Mac Features & Fucnction
- Every journey needs a passport. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. With a new, stylish design that fits in the palm of your hand, there's space to store, organize, and share all the.
- The last two WD hard drives I bought were Mac versions, however the first two I bought were Mac/PC. I've never had a single issue with any of them. They just work as they should. My main use for these drives are Music production (Pro Tools), Mac backup and Photo edits from a 42mp camera with very large RAW files. Never an issue with my WD drives
- i, Mac Pro, MacBook Air.Use with Time Machine , Partition..
WD My Passport Ultra - Not working for backup My windows 10 computer is recognizing this device for saving/opening files but will not recognize it as a device for backup. I am also unable to open the WD Backup app to run scheduled backups through that; I have used this device and app on this windows 10 computer but it has been several months. This latest iteration of the My Passport lineup looks to the the thinnest and most portable yet with a handful of other improvements. There are a couple of notable issues, though. PROS: - WD has finally brought USB-C to the My Passport lineup. Included in the box are two cables: a standard USB-A cable, and a new USB-C cable . Even worth, it may become unreadable on Mac computer Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. Everything has flaws. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working
Popular Uses of WD My Passport. WD external hard drive such as My Passport are suitable and trusted devices serving as the best backup tools for Mac internal drive's data. Mounting a WD My Passport! A stable WD My Passport is readily available on the Desktop, Finder, and Disk Utility when the drive gets plugged into Mac's USB port . With WD Discovery™ software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software USB 3.0 cable Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport drive and the WD Drive Utilities and WD Security software ar
WD My Passport is USB 3.0 & 2.0 and comes with the cable if this is one you have. Try different cable if have another USB 3.0 cable, if detected in Devices and Printers it will tell you if it is connected USB 3.0. http://www.wdc.com/en/products/produ...x?id=1000#Tab The fault that causes a Western Digital My Passport external hard drive to make a beeping noise is so common place that Datlabs offers this dedicated page to the topic. The beeping noise you can hear is a consequence of the hard disk drive read write head ceramic becoming stuck to the disk drive platter surface and preventing the spindle motor. WD 2TB My Passport for Mac Portable External Hard Drive - Blue, USB-C/USB-A - WDBA2D0020BBL-WESN. USB Cables two. Hard Drive. NOT WORKING - FOR PARTS - FOR REPAIR. HDD IS NOT RECOGNIZED BY PC. NO FURTHER TESTING HAS BEEN DONE Part 2: How to Format WDMyPassport in Mac System Mac systems feature Disk Utility that can help you format your WDMyPassport easily and safely. So, follow the steps mentioned below on your system - Step 1 To start the process, connect your WDMyPassport drive to your Mac system. Once the system detects your connected drive and mounts it. On offer a Western Digital 'My Passport for Mac' 1TB portable hard drive. Includes box and USB 3.0 cable. Utilities for Mac or Windows (Backup schedules etc.) are available to download from WD website. Some very minor scuffs to casing. Totally erased. I have used this on my Macs. Photos are of the actual item
MY PASSPORT FOR MAC USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive there . But now Western Digital has released My Passport for Mac (with 3 capacities - 2, 4, 5TB). It can be seen that WD Easystore wins My Passport in compatibility. WD Easystore VS Passport: Value for Mone The WD My Passport SSD is a solid, uninspiring external USB-C drive, a product that is readily available from most electronics manufacturers. Not everything needs to be ground-breaking or have. Buy WD 4TB My Passport SSD USB 3.2 Gen 2 Type-C Portable SSD (Gray) featuring 4TB Storage Capacity, USB 3.2 Gen 2 Type-C Interface, Read Speeds up to 1050 MB/s, Write Speeds up to 1000 MB/s, Bus Powered, 256-Bit AES Encryption, Rugged and Compact Design, USB Type-A Adapter Included, WD Discovery Software Included, Works with Windows and Mac. Review WD My Passport
, Instagram, Dropbox and Google Drive so you can import your photos, videos and docs to the My Passport for Mac drive to help preserve your online life Hi Gang, My WD My Passport for mac 1TB is nearing full. As I don't know much about these things, Im wondering if I get a 4TB unit will I have to somehow transfer the info from the full one to the new one?Thanks in advance! Bo Free 2-day shipping. Buy WD 4TB Black My Passport for Mac Portable External Hard Drive - USB 3.0 - Model WDBP6A0040BBK-WESN at Walmart.co While the My Passport for Mac might be your typical standard 2.5-inch hard drive, it's designed to play nicely with Apple OS X's file system from the get go. Of course, that's just reducing it The WD 5TB My Passport for Mac USB 3.0 External Hard Drive is a compact, portable drive designed to work right out of the box with Mac systems running macOS 10.13 and later. It comes with both USB Type-A and USB Type-C cables, so it's compatible with both current and older systems. As a bus-powered drive, no external power sources are required
I do not believe the problem is caused by the computer or by Windows 10. I just want to know if there is any possible way to save the unit. Here is a fairly well-detailed summary. Problem - WD Passport stopped working. Dell laptop computer - Windows 10 op system I attempted the easy checks like disconnecting and reconnecting the WD Passport Western Digital My Passport Ultra for Mac external hard drive 5000 GB Silver (MY PASSPORT ULTRA 5TB F/MAC, My Passport Ultra for Mac, 5 TB, USB 3.0, 110x 81.6 x 20.96 mm, silber) Learn more about the Western Digital WDBPMV0050BSL-WES
With WD Discovery™ software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. Password Protection with 256-bit AES Hardware Encryption WD Security function within WD Discovery helps keep your. Troubleshooting WD My Passport does not appear on the Mac Problem Usually defective the USB port or Mac computer, the broken USB cable and some hardware problems could make My WD Passport not appear. You can perform the following basic checks before moving on to further troubleshooting
Software and Firmware Downloads WD Suppor
your WD My Passport for Mac in Finder. Solution 2: Check my Mac Passport in the Disk Utility If the WD My Passport for Mac drive is still not shown in Finder or on the desktop, you can see if it appears in Disk Utility or not. When checking FOR DEO My passport in the disk utility, you might have two results: 1. Your O WD My Passport Not Recognized on Mac. Another situation is that the WD my passport portable hard drive can show up on Mac OS when you plug it to your computer, but the problem is that you are unable to access any data stored on this disk. In this situation, you can also check whether the external hard drive file system is compatible with Mac
An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. But the following factors may also contribute to WD not showing up. * Latest macOS update * Device malfunction * Anti-virus * Virus * Motherboard.. After plugging in the device, go to device manager (In run type devmgmt.msc) In Device manager go to Universal serial bus controllers It should list the storage devices that you have connected to your PC. Right click and then click Uninstall. Remove the USB drive and restart your system. Try connecting the device again
Fix WD My Passport Ultra Not Detected - Recoveri
My question is, is this adapter problem due the hard drive being designed for Mac? Would the normal WD Passport have this adapter piece that makes recovery so difficult? If not, then going forward I should get a regular WD passport and format it and then in the event it fails data recovery should be much simpler, right We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. Last week the drive when plugged into a USB port has begun to make 7 beeps, then 3 beeps followed. WD My Passport Drive not working. Jump to Latest Follow Status Not open for further replies. 1 - 8 of 8 Posts. K. kartik.tandon · Registered. Joined Jul 17, 2012 · 4 Posts . Discussion Starter · #1 · Jul 17, 2012. Uhmm :cry: MY WD MY PASSPORT dropped and I tried to open it on my computer but it doesn't open or show up, it only shows Local Disk then my computer is getting weird, but the light on the external drive is still blinking and I can hear the sound inside of it, but the problem is I don't have..

Trying to format new 'My Passport' backup on iMac Desktop running Sierra Ver. Am following 'Welcome to WD Support' website directions and get to step 4, erasing files, but it is not clear whether one or all files are to be erased, and when attempt to erase the first (Mac OS Extended Journaled) just keep getting response 'Erase process. WD my passport 2TB for Mac. I think the USBc plugs into the hard drive and the USBa plugs into the computer or device. I'm not sure if it'll work I'm afraid to open it wondering if I should exchange it first. 8 comments. share. save. hide. report. 57% Upvoted For Windows computers, go to the Start menu and select Windows Update. Disk Drive Format Your My Passport Studio drive is formatted as a single HFS+J partition for Mac OS X operating systems. If you want to use the drive with a Windows computer, see Reformatting the Drive... Page 8: Power/Activity Le Perform the same for item b - select WD my passport 0730 USB device restart your PC. Go to the Devices & Printer, right click the my passport 0730 select Properties then WD SES Device then Properties then select Driver then Update the driver. Follow the latest WD My Passport 0730 USB Device Drivers Download
external hard drive (My Passport for Mac) not recognised
Any Condition New Open box Seller refurbished Used For parts or not working. Item Location. Default Canada Only North America Worldwide. Sort. Best Match. 6 product ratings - WD My Passport 4TB Ultra For Mac Portable External Hard Drive Free Priority Ship. C $102.74. From United States That means it is fully compatible with Windows-based machines, but not on Macs. Launch up Disk Management on Windows or Disk Utility on Mac, then select and format the WD My Passport (2016) to exFAT. Then it'll work for Mac, Windows, and Linux without issues - except for special Mac-specific features like Time Machine. Feature The WD My Passport SSD is easily portable, so it's ready for you to back up your Mac or PC any time. And if your laptop no longer has room for all the files you'd like to carry around, then.
Making the drives work with any computer is important, and both will work with pretty much any computer. Both the Samsung T7 and WD My Passport SSD arrive with old school and new school USB cables, thanks to Type A (the old rectangular kind of USB) and Type C (the newer reversible ovular design) being supported WD Elements is excellent for data backups, more stable, and only comes in Black. My Passport is great for frequent file transfers, faster, and comes in one of 6 colors. My Passport also supports password-protected encryption, but WD Elements is slightly cheaper. WD My Passport vs Elements are primarily targeted towards Windows computers If not, then you can go for a deep scan of your WD Passport hard drive. Click on All-around Recovery to have a deep scan of the hard drive. You can recover the files with the modified file date Aside from being extremely portable, the My Passport for Mac has some incredible integrations with Mac computer users. This drive comes pre-formatted as HFS + Journaled for use with macOS. It's specially formatted for use with Mountain Lion, Mavericks, Yosemite, El Capitan, and Sierra (not listed on WD's website) If you've got a WD external drive for Mac platforms and you want it to work on a Windows 10 PC, exFAT format is your best bet. To start formatting, connect your WD Passport to your Mac; then open Mac HD and click Applications, Utilities and Disk Utility. From the Disk Utility window, select the Passport hard drive Carry your important videos, photos, documents, and data files with you wherever you go with the gray 4TB My Passport SSD USB 3.2 Gen 2 Type-C Portable SSD from WD.This gray portable solid-state drive connects to your compatible Windows or Mac computer through a high-speed USB 3.2 Gen 2 Type-C connector and includes a USB Type-A adapter for convenience and compatibility
Summary: This article clearly states why the WD My Passport for Mac drive is not mounting on Mac and how to fix this issue. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac.
This page will analyze why WD My Passport drive won't mount on Mac, and provides 7 possible solutions to this issue.
- 1. Show the mounted WD My Passport for Mac hard drive on Mac destop
- 2. Force Mount the WD Mac hard drive in Disk Utility
- 3. Run First Aid to fix WD My Passport for Mac not mounting error
- 4. Check the power supply of the WD My Passport for Mac drive
- 5. Check the USB cable
- 6. Check the USB port of your Mac
- 7. Check for driver update
Quick way to fix WD My Passport for Mac hard drive not mounting error
If WD My Passport for Mac hard drive won't mount on Mac, the fast solution is to reformat the hard drive. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive.
If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first.
Step 1: Recover data from the unmountable My Passport hard drive
As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. It can easily retrieve files from WD Passport drives. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive.
You can use this hard drive data recovery software on macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.
- 1. Free download and install iBoysoft Mac Data Recovery.
- 2. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive.
- 3. Click 'Scan' to search for all lost files on this drive.
- 4. Preview the listed scanning results, choose files we want, and click 'Recover' button to get them back.
Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting.
Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting
After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. This will reset the WD My Passport hard drive.
• Guide to reformat WD My Passport for Mac external hard drive
How to fix the unmounted WD My Passport hard drive on Mac?
The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. When it won't mount on Mac as you expect, you can try these methods.
1. Show the mounted WD My Passport for Mac hard drive on Mac destop
Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. You can go to Finder > Preferences and confirm if the 'External Disks' under 'Show these items on the desktop' is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop.
But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Then, you shoud check the connections and some hardware issues.
2. Force Mount the WD Mac hard drive in Disk Utility
You can go to Utility and see if this hard drive appears in the left sidebar. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the 'Mount' button to force mount the hard drive. However, if this external hard drive is corrupted, the 'Mount' button will not be available and you need to try the next solution.
But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid.
3. Run First Aid to fix WD My Passport for Mac not mounting error
First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool.
Wd My Passport For Mac Not Mounting
- Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue.
- Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive.
- Step 3: Click the 'First Aid' button.
- Step 4: Click Run.
If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Otherwise, this WD My Passport drive has been corrupted. You have to retrieve your data from this corrupted hard drive as soon as possible.
When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection.
Let's start with some basics factors.
4. Check the power supply of the WD My Passport for Mac drive
It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. If the drive came with a Y-cable, use both USB connectors. Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.
5. Check the USB cable
When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one.
6. Check the USB port of your Mac
If the problem still continues, try using a different USB port. Perhaps your Mac has two USB port - the back and front ones. Assuming the My passport driveis plugged in the front USB port, try to insert the drive to the back USB port.
7. Check for driver update
If the hardware seems to be OK, let's check the software that related to this disk problem. The My passport disk driver, a software component, bridges the operating system and the drive to communicate with each other. But the files of My passport driver could be deleted, outdated, or corrupted for virus invasion or misoperation.
So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver.
- Step 1: Click the Apple icon and select 'App Store…'
- Step 2: Click Update (NOT UPGRADE!) to install a specific update or Update All to install all available updates.
Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update.
What is meant by mounting a WD My Passport drive on Mac?
The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs, MacBook Pro and MacBook Air. You can access My passport for Mac drives only when macOS recognizes the format of the drive. This process is called mounting.
However, once your computer fails to recognize that format (also known as file system), the WD My Passport for Mac hard drive is not mounting on Mac computer.
Why is WD My Passport for Mac not mounting?
WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. If the external hard drive won't mount, you can't open this WD My Passport for Mac drive and access your important files.
Here is one typical case from forums:
WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. I have 1 TB family photos on this hard drive, which are very precious for me. How to fix if WD My Passport for Mac not working on Mac? Any data recovery solution? Thanks a lot!
If you haven't got an effective workaround when WD My passport hard drive fails to mount in Finder or Disk Utility, this page will help. You'll know how to mount the Western Digital my passport drive on Mac again.
Conclusion
My Passport For Mac Instructions
WD My passport for Mac hard drives always offer quick and easy way to expand the storage space of your computer. It has amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software, so that you can store a massive amount of photos, videos, music and documents.
But the WD My Passport for Mac drive not mounting issue will call a halt on all these good things. You need to repair the WD My Passport for Mac that is not working or corrupted first, and recover data with the assistance of data recovery software from iBoysoft.
For any questions or suggestions, please email us below.